For the safety of all our clients, we will not be accepting returns on any merchandise. When the pandemic is over we will resume our normal exchange for store credit policy. With the amount of speculation on transmission we want to be safer than sorry. Thank you so much for your support.
NO REFUNDS. NO EXCEPTIONS. NO CANCELLATIONS. Store credit only. Our policy lasts 7 days. If 7 days have gone by since your purchase, we can not offer you a refund, store credit or exchange.
Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. It must also be in the original packaging.
Please see the tips below for keeping your items in returnable condition:
Please be careful of makeup or deodorant rubbing off on the garment. It will not be accepted.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a store credit will be created for you.
Sale items (if applicable)
Only regular priced items may receive a store credit, unfortunately sale items are not eligible for store credit or exchange.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 736 Catoctin Circle NE; Leesburg, VA 20176.
To return your product, you can mail your product to: 736 Catoctin Circle NE' Leesburg, VA; 20176. You will be responsible for paying for shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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